Terms & Conditions

All non trade purchases are covered by the consumer guarantees act.

RRP shown include GST

Trade customers

All trade prices shown in the login section exclude GST and Freight.

Prices are subject to change without confirmation.

All returns must be confirmed by email before being accepted. Our policy for returns requires all goods to be in there original condition and packaging. At our discretion we may charge a restocking fee and freight charges. All goods remain the property of 3Zip Security Products Limited until paid for in full. Account payments are required by the 20th of the month following purchase and collection costs will be charged for over due account recovery.

Warranty Policy

Should you discover any defects in your product please contact us via our contact link to help us arrange a replacement on receipt of the item. When replacements are not available we may, at our discretion, provide a complete refund.

Delivery Policy

We will not deliver to a Post Office box or any address in which we deem suspicious. We ship our goods using Track & Trace Courier for New Zealand deliveries or NZ Post International Express for overseas deliveries. Within New Zealand you should expect your order to be delivered within seven working days.  Overseas deliveries vary depending on your shipping location. Should you feel that your goods do not arrive in good condition, please feel free to contact us using our contact form. We are not responsible for loss or damage to goods that are delivered to an incorrect address.

Privacy Policy

Any personal information that is provided by the user of this website is retained by merchant for the purposes of contact and shipping only and will not be distributed to third parties. 

Secure Payment Policy

All Credit Card transactions are processed by a secure off website service and no details are stored for use by this website.